Privacy Policy

---

XCELIZ LTD – Privacy Policy

Last Updated: 4 December 2025

This Privacy Policy explains how XCELIZ LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, contact us, or engage with our services. We are committed to handling your information responsibly and in compliance with applicable data protection laws, including the UK GDPR and EU GDPR where applicable.

1. Information We Collect

1.1 Information You Provide Directly

• Name
• Email address
• Phone number
• Company name and role
• Business inquiries submitted via forms or email
• Documents voluntarily provided for compliance (e.g., ID, certificates)

1.2 Information Collected Automatically

• IP address
• Browser type and version
• Device information
• Pages visited and usage patterns
• Cookies and tracking technologies

1.3 Compliance-Related Information

For minerals trading, investment, or financial services, we may collect:

• Identification documents
• AML/KYC details
• Financial or transactional documents
• Other legally required data for verification

2. How We Use Your Information

We use personal data to:

• Respond to inquiries
• Deliver and manage services
• Perform AML, KYC, and due diligence
• Improve website performance
• Send business-related updates (with consent)
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process data based on:

• Contractual necessity
• Legal obligations
• Legitimate interests (security, business operations)
• Consent where required

4. Data Security & Retention

We protect your data using:

• Encryption
• Secure servers
• Restricted access
• GDPR-compliant policies

We retain personal data only as long as necessary for business or legal purposes.

5. Sharing Your Information

We may share your data only with:

• Compliance partners (AML/KYC)
• IT and hosting service providers
• Financial institutions involved in transactions
• Legal or regulatory authorities when required

We do not sell or trade personal data under any circumstances.

6. International Transfers

Your data may be processed internationally.

We implement safeguards such as:

• GDPR-compliant data transfer agreements
• Trusted and verified partners
• Secure transfer protocols

7. Your Rights

You may have the right to:

• Access your data
• Request correction
• Request deletion
• Object to processing
• Restrict processing
• Request data portability
• Withdraw consent

To exercise these rights, contact us at:

📧 info@xceliz.net

8. Cookies & Tracking

Our website uses cookies to improve functionality and analyze traffic.

You may control or disable cookies through your browser settings.

9. External Links

Our website may contain links to third-party sites.

We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on this page.

11. Contact

For any data-related questions or requests, please contact:

📧 info@xceliz.net